Last Updated: 19th January 2024

Rescue Equine Showing Society Ltd
Company Number: 15144274
27 Martin Lane, Burscough, Ormskirk, England, L40 0RT

1. Introduction

Rescue Equine Showing Society Ltd (hereinafter referred to as “RESS,” “we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal data when you interact with our website or services.

By accessing or using our website, products, or services, you consent to the terms of this Privacy Policy. Please read this policy carefully to understand how we handle your personal information.

2. Information We Collect

2.1. Personal Information

We may collect and process the following types of personal information:

  • Contact Information: Name, postal address, email address, phone number.
  • Membership Information: Membership number, membership history, and related details.
  • Payment Information: Payment card details, billing information (collected by our payment processor, see Section 4).
  • Communications: Records of your interactions with us, including email, telephone, or other correspondence.
  • Preferences: Your preferences and settings, such as notification preferences.
  • Feedback and Surveys: Information you provide when you participate in surveys, contests, or provide feedback to us.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, and browsing activity.
  • Social Media: Information you share on our social media pages and information we collect when you interact with our content on social media platforms.

2.2. Sensitive Information

We do not intentionally collect sensitive personal information (e.g., race, religion, health information) unless required by law or with your explicit consent.

3. How We Use Your Information

RESS may use your personal information for the following purposes:

  • To provide and manage your membership.
  • To process and fulfill your orders, payments, and other transactions (payment details are collected and processed securely by our payment processor, see Section 4).
  • To communicate with you regarding our services, including newsletters and important updates.
  • To improve our website and services, including analyzing usage and performance data.
  • To respond to your inquiries and support requests.
  • To comply with legal obligations and resolve disputes.

4. Payment Processing

We use a secure third-party payment processor to handle payment card information for online transactions. We do not store or process payment card details on our servers. The payment processor may collect and store your payment card information. You should review their privacy policy to understand how they handle your personal information.

5. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share information with service providers who help us deliver our services (e.g., payment processors).
  • Legal Compliance: We may disclose information when required by law, regulatory authorities, or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Cookies and Tracking

Our website may use cookies and other tracking technologies to collect information about your online activities. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

7. Data Security

We employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have certain rights regarding your personal information under data protection laws. These rights may include:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Correct inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information.
  • Data Portability: Receive your personal information in a structured, machine-readable format.
  • Objection: Object to the processing of your personal information.

To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided in this Privacy Policy.

9. Changes to this Privacy Policy

RESS may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes. Please review this policy periodically for the latest information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:


Rescue Equine Showing Society Ltd
27 Martin Lane, Burscough, Ormskirk, England, L40 0RT